Very pleased to be able to report back that the sweeping of Outney Road was a great success this morning. Residents had made arrangements over the past few days to move their vehicles, and they tell me that by 7.30 am the street never looked so pristine. Most grateful to you all, and to the sweeping team, for a job very much appreciated by residents!

I would like to compliment the team on route 5 this morning. The two HGV operatives I spoke to were very polite and helpful, explaining to me about the new system regarding waste. They even said that their 'online lorry' computer told them which house numbers to collect from and the number of bins to collect, It was a pleasure to talk to them. Excellent customer service.

I just wanted to say how fantastic your cleaner at Southwold Pier toilets is. She cleans those toilets to a standard rarely seen anywhere else; spotless surfaces, floors cleaned and dried. They smell clean and are nicely aired. Nobody could wish for anything better. Please thank them for a first-class service and thank you for allowing this attention to detail in cleaning; it is a rare thing.